CHICAGO, IL  Р SINCE 2015

by appointment only

FREQUENTLY ASKED QUESTIONS

If you can't find your answer here, please send us a note.

How long will shipping take?

We will ship your order within 24 hours. Depending on your location, your order should be in your hands in 1-4 days.

You don't have what I was looking for. Can you get it?

Probably! Contact us through the form here with specifics on what you’re looking for. We’ll be in touch about tracking it down for you.

Do you accept custom orders?

Short answer: “yes!” Long answer: “it depends!”. We’ve developed great relationships with our blacksmiths and craftspeople, but it’s ultimately up to them whether something is possible. Send us a note. We’ll work on it.

I need my order today! I'm in Chicago, can I pick it up?

Great news! We offer same-day delivery within the city of Chicago. The order must be placed before 2pm on the hopeful delivery day. We’ll send a super cool bike messenger carrying your new, super cool, gear.

Will you sharpen my knife for me? How do I make that happen?

We’d love to sharpen your knife for you. Under the “SERVICE” category, find all the info for turning those gears. We’ll make it real easy for you.

Do you offer an industry discount?

Fuck yes, we do. We’re still brothers and sisters, right? In the comment section of your order, include the name of your restaurant/bar and the name of your chef. When we receive the order, we’ll apply a 5% discount to your subtotal.

DROP A LINE

Feel free to send us a message from down below. If you’d like to be more direct, send us an e-mail at info@buttermilksupply.com. If you happen to like phones, give us a call at 312-890-8282.